FAQ

You can get an R3 ID as a non-member  here. It is instant so once you have it, you can continue with the booking process.

If you are not certain about your password for your login you can reset it  here, you just need to know the email you used for your registration.

To find out what your R3 ID is, login to  My Profile  and your R3 ID will be seen on the top left corner of the page.

In a few simple steps you can book onto the 2021 SPG Forum:

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  1. Click here for the SPG Forum booking portal

  2. Log in to the booking portal using your registered email address and password.

  3. The system will pre-fill your contact details based on what is entered in ‘My Profile’ and ensure you get the R3 member price if applicable

  4. Select the registration type you want to purchase.

  5. Review your booking and pay online via credit card.

  6. Payment for bookings must be received before the booking can be confirmed. Your receipted invoice and payment confirmation will be emailed to you.

The main booker from the firm (or one person from your firm) will need to purchase the Group registration.

Upon purchase of a group ticket, you can then select the option “Member of Group” and add your group members that way. Please note you will need to know all individual R3 ID numbers to complete this process. However, if you are unsure of this you can email us at [email protected] and we can provide the R3 ID of your colleagues.

If you are unsure at time of purchase who are your group members you can purchase the group ticket and provide the group members after, the events team will be in touch with the main booker.

Each individual will need to be registered in your group so that R3 will be able to supply them a unique login to access the virtual 2021 SPG Forum platform and all the associated content/sessions. All staff will need to register by COB Friday 29 October, in order to get the joining instructions in time.

To be registered in a group, each individual will need an R3 login/ID, if they do not already have one, they can register  here.

No - the group firm ticket can only be given out to people within the same firm.

Yes - but you will need to contact the Events Team on  [email protected]  for us to manually update your booking.

Please visit our members page  here  to find out further information and to sign up.

Yes, you do – we can only send invoices in special circumstances, and it will be reviewed on a case-by-case basis. To enquire further, please contact  [email protected]

For all events coming up, please visit our events page  here

For all our training courses coming up, please visit the Training Academy website  here.

For further enquiries, please contact  [email protected]